We’ve put this FAQ together to answer the most common questions about AleCare, our microneedle patches, and how to make the most of your anti-aging routine.
If you don’t see your question here, we’d love to help — reach us anytime at infoaleessencia@gmail.com
AleCare is for women who want to care for their skin proactively — with science, consistency, and confidence. If you’re done with superficial “miracle” creams and want real results that work beneath the surface, our microneedle patches were made for you.
AleCare was created by women who understand what real skin needs — effective results without complicated routines. Our microneedle patches target the root causes of aging: loss of firmness, dehydration, and uneven texture, delivering active ingredients directly where your skin needs them most. Each treatment is simple, powerful, and designed to fit effortlessly into your everyday life.
Absolutely. At AleCare, we never test on animals — and neither do our suppliers. Every product is developed with respect for your skin and for the planet.
Our microneedle patches are carefully produced in certified facilities that follow Good Manufacturing Practices (GMP) to ensure safety, consistency, and traceability. We only work with trusted partners who meet the highest European quality standards.
We design every patch with skin sensitivity and gentleness in mind. Our formulas are designed to be gentle and safe for all skin types. We always recommend a patch test for sensitive skin.
MicroLift™ Patches are single-use under-eye patches with gentle micro-tips that deliver active ingredients directly where your skin needs them most. Their purpose? To visibly smooth, firm, and refresh the eye area—revealing a naturally rested, lifted look over time.
Not at all. You might feel a gentle, tingling sensation as the micro-tips dissolve—that’s how you know they’re working. It usually fades within a few minutes. If you feel any discomfort, simply remove the patches and rinse with cool water.
You may notice an immediate effect after the first use — a fresher, smoother, and more hydrated look under the eyes. Makeup goes on more evenly, and fine lines appear softened. With consistent use over the following weeks, results become even more visible as the actives work deeper to rejuvenate and firm the skin.
For most people, two to three times per week is ideal. If your skin feels dry or you’re preparing for a special event, you can use them more frequently. Always follow the instructions on the packaging for best results.
Yes — just make sure your skin is completely dry before applying the patches. Many prefer using MicroLift™ Patches on clean skin, then sealing in the benefits with a gentle moisturiser. If your routine includes stronger actives like retinol or acids, alternate nights to avoid irritation.
Our formulas are designed to be gentle and effective. However, every skin type is different — we recommend doing a small patch test on your inner arm or behind your ear 24 hours before first use.
We always suggest checking with your healthcare provider before introducing any new skincare products during pregnancy or breastfeeding.
Absolutely. We stand by our products and want you to love your results. If for any reason you’re not satisfied, contact us at infoaleessencia@gmail.com and we’ll make it right according to our Return Policy.
Yes — in fact, that’s the best way to use them. Overnight wear allows the micro-tips to fully dissolve and the actives to absorb deeply while you rest.
Keep the patches sealed in a cool, dry place away from direct sunlight. If you’re using a multi-pack, reseal the pouch after each use to preserve freshness and effectiveness.
Not at all — quite the opposite. Use them the night before (or at least an hour before applying makeup) for smoother, more hydrated skin that helps concealer and foundation glide on effortlessly.
At AleCare, we focus on clinically proven, skin-compatible ingredients — including peptides, hyaluronic acid, soothing humectants, and barrier-strengthening lipids. Each formula is designed to target visible signs of ageing effectively, with delivery systems that ensure results where they matter most.
No — our formulations are created with care and avoid commonly debated ingredients. You can always check each product page for the most up-to-date ingredient list.
If you have known sensitivities, please review the full ingredient list and consult your healthcare provider before use. We always recommend doing a patch test before applying any new skincare product.
Important note: AleCare products are cosmetic and not intended to diagnose, treat, cure, or prevent any disease. The information provided is for educational purposes only and should not replace professional medical advice.
Orders are typically dispatched within 24 hours on business days. You’ll receive a tracking link as soon as your order is on its way.
Our standard delivery time is 5–8 business days, depending on your location and courier conditions. Please note that delivery times may be slightly longer during holidays or periods of high demand.
We’re currently focused on the UK and European markets, but are working to expand further. Check the checkout page for the most up-to-date list of delivery destinations.
We offer a hassle-free returns process. If something isn’t right, simply contact us at infoaleessencia@gmail.com and we’ll guide you through the steps. For full details, please see our Return Policy.
We process orders quickly to ensure fast delivery. If you need to make a change, please contact us as soon as possible — while we can’t always guarantee edits once fulfilment begins, we’ll do our best to help.
We accept all major credit and debit cards, along with other trusted digital payment options displayed at checkout.
Absolutely. We use industry-standard encryption and partner only with certified payment providers to ensure your data remains safe. For more details, please see our Privacy Policy.
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We’re working towards introducing refill options and optimising our packaging to reduce unnecessary waste. Your feedback plays a key role in shaping our next steps.
Our MicroLift™ Patches are single-use and should be disposed of in your regular waste.
Product boxes, inserts, and some pouches may be recyclable locally—please check your local recycling guidelines for details.
Email us your current skincare routine and goals at infoaleessencia@gmail.com —one of our specialists will send back clear, personalised recommendations to help you get the best results.
We’d love to hear from you. AleCare grows through real experiences and ideas from our community. Send your suggestions to infoaleessencia@gmail.com with the subject line “Product Idea.”
We’re always here to help. Reach us at infoaleessencia@gmail.com, and a member of our team will get back to you as soon as possible.